Events FAQs


How do I find and book an event?
Use our Event Calendar to browse upcoming events. Each event has an individual registration link which will open a new window to our secure online booking system. We can only confirm your place once payment has been made.

I want to attend an event on your calendar, but it is not yet open for booking. What should I do?
If an event is not currently available to book, please email events@rcoa.ac.uk with the name and date of the event and we will add you to the mailing list for this event. You will then be notified via email when booking becomes available.

When will I receive my receipt?
Once you have paid for your event, you will receive an automatic email from WorldPay confirming payment. You will receive a second email from the events team which will confirm your booking and provide additional information about the event.

I haven’t received a registration confirmation email. What should I do?
You will only receive a confirmation email once payment has been made. For payments made over the phone or via payment link it can take up to two working days for the confirmation email to come through. If you have not received a confirmation email within three working days of payment, please contact events@rcoa.ac.uk

I am not a Member or Fellow of the RCoA – can I still attend an RCoA event?
The majority of our events are open to anyone who might find a particular event of value and interest, regardless if they are a member or not. There may be some events where there is not a price available for a certain group (i.e students/foundation doctors) which means that this event is not suitable for this group. It will be clearly stated if an event is open to a specific delegate group. If you are unsure if an event is suitable for you, please email events@rcoa.ac.uk

How can I access the discounted rates?
Our tiered discounted rates are only available to members of the RCoA. Please visit our Membership section for information about joining the College. If you are a member or fellow of the College and are unsure about the type of membership you hold, please email events@rcoa.ac.uk with your College Reference Number/GMC number and we will get back to you.

The event that I want to attend is fully booked. How can I put my name on a waiting list?
Once an event becomes full, it will be marked as ‘Fully Booked’ on our website and the registration link will no longer appear on the event page. Please email events@rcoa.ac.uk with the name and date of the event to be added to the waiting list. As soon as a place becomes available you will be contacted to check whether you are still interested in attending. There is no guarantee that, once placed on a waiting list, a place will become available at an event.

How do I cancel my place on the event?
Notice of cancellation should be emailed to events@rcoa.ac.uk at least ten working days prior to the event start date to qualify for a refund. Refunds are not available if you cancel your place within ten working days of the event. All refunds are subject to a £40 administration fee. Alternatively, you can change the name on your booking free of charge up until the day of the event – name change requests must also be made in writing. See our full terms and conditions for more information.

Can I transfer my place to a different event?
Bookings are non-transferable – if you are cancelling more than ten working days before the event we will refund you (minus a £40 administration charge) and you can book onto another event. Alternatively, you can change the name on your booking free of charge up until the day of the event.

When will I get my certificate of attendance?
Certificates of attendance will be emailed to attendees within two weeks of the end date of the event.

How do I give feedback for the event?
We value all comments and use feedback to continuously improve our events. All attendees are invited via email to participate in a short survey about the event once it has finished. Alternatively, please speak to a member of the team on the event day, or email events@rcoa.ac.uk

How can I access the material from the event?
Presentations and other materials will be emailed to delegates once the event has taken place. We are only able to publish materials from speakers that have given us permission to do so..

How do I access online lectures and webcasts?
Please visit our Webcasts page for all available online lectures and further information.

I attended an event. How do I record this activity on the online CPD system?
Most of our events are mapped against the CPD Matrix and CPD codes can be found on the event programmes. Further information on the CPD system and how to record the activity can be found here.

How do I get to the RCoA?
By tube
Holborn (Central and Piccadilly Lines) tube station is a five minute walk away. Tottenham Court Road (Northern and Central Lines) is within a 20-30 minutes’ walk.

By train
London King’s Cross, St Pancras and Euston mainline stations are within a 15-20 minute walk or a 10 minute taxi ride away.

By bus
Holborn is served by routes 8, 25, 38, 55, 59, 91, 68, 168, 188, 242, 243 and 521.

By car
There is an NCP car park in Bloomsbury Square (Holborn) and Southampton Row (Russell Square).

Is the venue accessible?
The RCoA is a fully accessible venue. For events taking place outside of the College, we endeavour to use venues that are also fully accessible, but this is not always possible. Please let us know if you have any access requirements at the time of registering, and we can make the necessary arrangements.

Is there an area where I can leave my belongings at the RCoA?
A cloakroom and phone charging facilities are available at the College. Please note that this is an unstaffed cloakroom, however there are small lockers available for secure storage – a £1 coin is required for use which is refundable. Please do not leave personal items unattended.

 

 

Contact the Events Team on:

020 7092 1673
020 7092 1700
events@rcoa.ac.uk